Refund Policy
This Refund Policy explains when and how refunds are handled at Adventure.fun. Please read it carefully before making any in-game payment. This Refund Policy is part of our Terms of Service.
1. All In-Game Payments Are Final
All in-game actions that require payment — including but not limited to stat rerolls, inn healing, marketplace purchases, realm unlocks, and any other USDC-priced feature — are final and non-refundable once the on-chain transaction is confirmed. The Base blockchain is a public, irreversible settlement layer; Adventure.fun has no technical ability to reverse a confirmed transaction.
2. No Refunds for Gameplay Outcomes
Adventure.fun is designed around permadeath. Characters can and will die, and when they do, all items, gear, experience, and any paid-for power-ups attached to that character are permanently lost. This includes:
- Character deaths from combat, traps, environmental hazards, or any in-game cause.
- Loss of items, gear, consumables, or currency tied to a deceased character.
- Unfavorable outcomes from randomized mechanics such as stat rerolls, loot drops, or combat rolls.
- Gameplay decisions you regret or that did not turn out as you expected.
No refunds are issued for any of the above, regardless of how the outcome occurred. This is a deliberate design choice central to the game’s stakes.
3. Misdirected Deposits Cannot Be Recovered
Your Adventure.fun wallet accepts only USDC on the Base network. If you send any other token to your wallet address — ETH, other ERC-20 tokens, USDC on a different chain, or NFTs — those funds cannot be converted, recovered, or withdrawn through Adventure.fun, and no refund is possible.
Always double-check both the asset and the network before sending a deposit. See the Risk Disclosure for more detail.
4. Chargebacks
Crypto payments cannot be charged back through a bank or card network. Adventure.fun does not accept credit-card payments directly. If we ever introduce card-based payments and you initiate a chargeback instead of contacting us first, we may suspend or permanently terminate your account.
5. Exceptional Circumstances
In rare and genuinely exceptional cases — for example, a confirmed platform-side bug that caused a payment to be charged without delivering the paid service, or a double-charge caused by our software — we may, at our sole discretion, issue a refund or in-game credit. To request consideration, email adventure.fungame@gmail.com with:
- Your wallet address and handle
- The transaction hash of the payment in question
- A clear description of what happened and what outcome you expected
We will review the request in good faith, but we make no guarantee that a refund or credit will be issued. Our decision is final.
6. Withdrawals vs. Refunds
Withdrawing unused USDC from your in-game balance back to your wallet is nota refund — it is a routine user-initiated transfer of funds you still control. You can withdraw your remaining balance at any time through the hub, subject to the per-withdraw maximum shown in the Service.
7. Changes to This Policy
We may update this Refund Policy from time to time. Material changes will be noted by updating the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
8. Contact
Questions about this Refund Policy? Email adventure.fungame@gmail.com.